Bank account in Slovakia - Bank refusing to provide information

I am dealing with an intestacy of a British national who was domiciled in England and Wales at his death and who had a bank account in Slovakia. We do not know how much is in the account or if it is still active.

After sending the Grant of Letters of Administration, a certificate confirming the English intestacy rules and having instructed a local lawyer, the bank still refuses to provide any information. The bank insists they can only communicate through official channels quoting Regulation (EC) No. 1393/2007 on the service of judicial and extrajudicial documents in civil or commercial matters in the Member States.

They want us to apply through the English Court which would then forward our application to the Court in Bratislava, etc.

Has anyone experienced a similar situation and how has it been resolved? Or can you recommend a local Notary or lawyer ?

The beneficiaries are almost giving up, not knowing if it is worth pursuing.

Marie-Alice Slavov
Blake Morgan