As a Notary, I do these all the time. They do usually require a notary, because of the overseas element, although some companies and countries will accept a solicitor and I have acted in that capacity too. They are invariably sent in standard form by the pension provider. I see the person, check their ID, they sign and I countersign/ Notarise the form, which is then returned to the pension provider. You aren’t proving that they have capacity- you are proving they are alive and still entitled to the pension. Occasionally, I have been asked to provide a separate notarial certificate confirming what steps I took to identify the person. I wonder if the form here has been misplaced or misunderstood and would go back to the provider asking for clarification of their exact requirements.
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