I have started my first online probate application on the MyHMCTS system.
My colleague, who is the system administrator, is unable to see the case on the system. As far as he can see there are no cases set up for our firm at all.
I had assumed that any registered user within a firm could access and progress any of the online cases.
Have I misunderstood something, or is there a setting the administrator needs to tweak to enable access for all?