I’ve emailed the Probate Registry requesting one of these mythical meetings, but to date have not even had the courtesy of a reply. When I tried phoning the Probate Registry, the call handler said he hadn’t heard anything about meetings being offered for complex / delayed probate applications.
Ian Bond delivered a webinar yesterday when he mentioned this. He gave the email address NSFAMILYBMT@justice.gov.uk to request a telephone appointment with a senior staff member for cases over 6 months.